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Whether you own a retail store, beauty salon, restaurant or other local business, gift cards can be a great way to boost sales. Gift cards aren’t just for large, national chains anymore. Consumers are very open to buying gift cards from small, independent retailers. Here are...

How a small business handles customer complaints and store returns defines its customer service. It shows whether or not that company understands that customer service is not just about making a sale, but it is also about customer relationship. Even if your customer is filing a...