Should You Build an App for Your Business? A business app can provide customers with a convenient way to interact with your company, but not every business needs one. Before investing in an app, it is important to consider what it will offer customers that your website cannot. For many small businesses, a professional, mobile-friendly
We have all had criticism and it can be hard to take. You’ve written an article or launched a new product and someone tells you that you missed the mark. How do you respond? Here are some great tips to help you handle criticism: 1. Listen. It’s important to listen to negative feedback and to
It is important to nurture your social media relationships. Your followers on social media are invaluable when it comes to spreading positive comments. More than ever, prospective customers search social media before making a purchase decision to find what people are saying about your business. How can you nurture social media relationships with your followers to
If you asked your customers to rate their satisfaction with your service or product, would they give you wonderful reviews? It is important to have strategies in place to get new customers and to keep them for life. Your goal must be to develop long-term customer relationships and then hold on to them. If you